<TEXTFORMAT LEADING="2"><P ALIGN="LEFT"><FONT FACE="Verdana" SIZE="10" COLOR="#0B333C" LETTERSPACING="0" KERNING="0">Was it easy to get to this message and reply to it?</FONT></P></TEXTFORMAT><TEXTFORMAT LEADING="2"><P ALIGN="LEFT"><FONT FACE="Verdana" SIZE="10" COLOR="#0B333C" LETTERSPACING="0" KERNING="0"></FONT></P></TEXTFORMAT>