<?php /****************************************************************************************** Copyright (c) 2013 Christopher W. Olsen <cwolsen@ubixtechnologies.com> All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions, the following disclaimer and the list of authors. Redistributions in binary form must reproduce the above copyright notice, this list of conditions, the following disclaimer and the list of authors in the documentation and/or other materials provided with the distribution. Neither the name of the uBix Cube Project nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. $Id: dialer_reports.php 931 2017-09-07 19:18:33Z reddawg $ *****************************************************************************************/ /* Main include info */ ini_set('include_path',$_SERVER['DOCUMENT_ROOT'] . "/include/"); include("config.php"); /* Assign the page title */ $data['tpl']->assign("PAGE_TITLE","Home Screen"); /* Main defines */ $data['tpl']->define(array("index" => "admin/index/index.html")); $data['tpl']->define(array("menu" => "admin/dialer/menu.html")); $data['tpl']->define(array("body" => "admin/dialer/dialer_reports.html")); $data['session']->Validate('U_D_', 1); /* Dialer Report */ if (!isset($form_data['start_date'])) $form_data['start_date'] = date("Y-m-d",time()-10000); if (!isset($form_data['end_date'])) $form_data['end_date'] = date("Y-m-d",time()-10000); $query = "SELECT campaign_id,campaign_name,user_group FROM vicidial_campaigns WHERE user_group = '" . $data['session']->dialer_group . "'"; $result = $data['dialer_db']->query($query); $campaigns = "<option value=\"0\">Select Campaign</option>"; while ($qData = $result->fetch_assoc()) { if (in_array($qData['campaign_id'],$form_data['dialer_cid'])) $campaigns .= "<option value=\"" . $qData['campaign_id'] . "\" selected>" . $qData['campaign_name'] . "</option>\n"; else $campaigns .= "<option value=\"" . $qData['campaign_id'] . "\">" . $qData['campaign_name'] . "</option>\n"; } $result->free(); $rows = ""; $total_calls = 0; $total_time = 0; $total_drop = 0; $total_hac = 0; $total_hat = 0; if (isset($form_data['dialer_cid']) && $form_data['dialer_cid'] != 0) { $query = "SELECT status,status_name FROM vicidial_statuses"; $result = $data['dialer_db']->query($query); while ($qData = $result->fetch_assoc()) { $status[$qData['status']] = $qData['status_name']; } foreach ($form_data['dialer_cid'] as $key) { if ($key != 0) if (!isset($cid_where)) $cid_where = "campaign_id = '" . $key . "'"; else $cid_where .= " OR campaign_id = '" . $key . "'"; } $query = "SELECT status,SUM(length_in_sec) AS total_time,COUNT(*) AS total_calls FROM vicidial_log WHERE call_date >= '" . $form_data['start_date'] . " 00:00:00' AND call_date <= '" . $form_data['end_date'] . " 23:59:59' AND " . $cid_where . " GROUP BY status ORDER BY status DESC"; $result = $data['dialer_db']->query($query); while ($qData = $result->fetch_assoc()) { $total_calls += $qData['total_calls']; $total_time += $qData['total_time']; if ($qData['status'] == "DROP") $total_drop = $qData['total_calls']; else if ($qData['status'] != "NA" && $qData['status'] != "N" && $qData['status'] != "DC" && $qData['status'] != "AB" && $qData['status'] != "A") { $total_hac += $qData['total_calls']; $total_hat += $qData['total_time']; } $rows .= "<tr><td>" . $qData['status'] . "</td><td>" . $status[$qData['status']] . "</td><td>" . $qData['total_calls'] . "</td><td>" . secondsToTime($qData['total_time']) . "</td><td>" . gmdate("i:s",$qData['total_time']/$qData['total_calls']) . "</td>"; $rows .= "<td>$" . $data['session']->dialer_cpm . "</td><td>$" . number_format(($qData['total_time']/60)* $data['session']->dialer_cpm,2) . "</tr>\n"; } $result->free(); } $data['tpl']->assign("DIALER_ROWS", $rows); $data['tpl']->assign("DIALER_CAMPAIGNS", $campaigns); $data['tpl']->assign("START_DATE", $form_data['start_date']); $data['tpl']->assign("END_DATE", $form_data['end_date']); $data['tpl']->assign("TOTAL_CALLS", $total_calls); $data['tpl']->assign("TOTAL_DROP", $total_drop); $data['tpl']->assign("HUMAN_TOTAL", $total_hac); $data['tpl']->assign("AVERAGE_HUMAN_CALL", secondsToTime($total_hat/$total_hac)); $data['tpl']->assign("AVERAGE_CALL", secondsToTime($total_time/$total_calls)); $data['tpl']->assign("TOTAL_TIME", secondsToTime($total_time)); $data['tpl']->assign("TOTAL_COST", number_format(($total_time/60)* $data['session']->dialer_cpm,2)); /* Parse and print */ $data['tpl']->parse("MENU", array("menu")); $data['tpl']->parse("BODY", array("body")); $data['tpl']->parse("INDEX", array("index")); $data['tpl']->FastPrint("INDEX"); function secondsToTime($t,$f=':') { return sprintf("%02d%s%02d%s%02d", floor($t/3600), $f, ($t/60)%60, $f, $t%60); } ?>